If you received an email stating that there are errors with your Form W-9 submission, please access your new secure TaxBandits link via the link in the error notification email. The most common Form W-9 submission errors are as follows:
- Verify the Name and TIN Type: Double-check that your name and TIN type (e.g., SSN, ITIN, EIN) match exactly with what is reported on the IRS records. Even small discrepancies can cause a mismatch.
- Formatting: Ensure the TIN format is valid.
- Ensure Accuracy: Confirm that the TIN has been entered correctly.
- Address Validity: Ensure that your address is accurate and formatted correctly. Selecting a USPS Verified Address in your Form W-9 Submission process will help ensure that your address is in the correct format.
NEVER submit or attach your personal information to any Capital One Shopping emails to the Help team or otherwise. Capital One Shopping will never ask for your information over email.