You can think of Price Protection as your personal price adjustment agent. Its job is to find and get you money when your online purchases drop in price. We’re talking after you bought them! We have filed over $20 million in claims for our users! Price Protection works tirelessly for you, the consumer, to make sure that cash ends up in your wallet. Our algorithms work by first identifying recent (past 30 days) purchases based on shipping and order confirmation emails found in your mailbox.
Price Protection then continuously monitors and compares price changes for these items in real time. Once an eligible claim is detected, Price Protection engages with the retailer on your behalf and files a claim requesting a refund or provides you straightforward instructions on how to do it yourself. Keep in mind that different retailers have different refund policies and some retailers may require action from you to complete your refund. When Price Protection succeeds and a retailer issues a price adjustment, you are credited funds directly onto the original form of payment or provided the equivalent amount in store credit.