Troubleshooting tips for Adblock from Capital One Shopping

Adblock from Capital One Shopping hides ads it detects while ad blocking is enabled on a site. Please note that the extension may not block every ad you may come across, and it will not prevent notifications from other extensions you have installed, or other web notifications.

 

Here are some tips for using Adblock from Capital One Shopping:

  • Check the extension settings on the settings page here
  • Check to make sure ad blocking is either disabled or enabled on a site by clicking on the extension icon in your browser toolbar
  • If you notice an issue with the extension, you can report it by clicking ‘Found an issue?’ within the extension toolbar dropdown and providing a summary of the issue you experienced
  • To contact our Capital One Shopping customer service team, you can email us at help@capitaloneshopping.com
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