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Tips to successfully earn Shopping Rewards:

  • View all exclusions. See our partner sites and our exclusions FAQ for more detailed information about shopping trip eligibility.
  • Disable other shopping extensions before activating Capital One Shopping. If another program interferes, we can’t confirm your purchase or adjust Shopping Rewards afterward.
  • When you activate the Capital One Shopping extension or mobile app, stay on the page until you finish your purchase- leaving or switching apps during the checkout process may cause you to miss out on Shopping Rewards.
  • For any changes or returns (even partial), review: Returns, exchanges and exclusions
  • If using an Adblocker or VPN, review: Troubleshooting Undetected Orders
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