- View all exclusions. See our partner sites and our Returns, exchanges, and exclusions FAQ for more detailed information about shopping trip eligibility.
- Disable other shopping extensions before activating Capital One Shopping. If another program interferes, we can’t confirm your purchase or adjust Shopping Rewards afterward.
- When you activate the Capital One Shopping extension or mobile app, stay on the page until you finish your purchase- leaving or switching apps during the checkout process may cause you to miss out on Shopping Rewards.
- For any changes or returns (even partial), review: Returns, exchanges, and exclusions
- If using an ad blocker or VPN, review Troubleshooting undetected orders
How do I successfully earn Shopping Rewards?
Have more questions? Submit a request