Why didn’t I receive a referral bonus?

Some common reasons a referral bonus may be missing include:

  • It hasn’t been 30 days since completing all program requirements
  • The referee didn't sign up for Capital One Shopping through a referral link
  • The referee didn’t correctly install the Capital One Shopping browser extension and enroll in the program within 30 days of signing up
  • The referee didn’t make $10 in Qualifying Purchases within 30 days of signing up
  • The referee canceled or modified their Qualifying Purchase, or purchased an excluded item
  • The referee has previously created another Capital One Shopping account
  • The referrer has already reached their referral bonus limit for a referral period
  • The referee or referrer engaged in conduct prohibited by the Terms of Service


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