Troubleshooting

Ensure you're receiving the Wikibuy Credits you expect by confirming that cookies are enabled in your browser and turning off any ad-blocking software you may be using (or authorize wikibuy.com as a trusted domain) prior to shopping. These settings and tools often prevent merchants from verifying your shopping trips. 
 
Note: Wikibuy Credits are only redeemable by active customers in good standing who have completed the minimum purchase in the prior year. Credits associated with accounts which have been inactive for a year will become unavailable upon the one-year mark of inactivity. Other requirements for redemption may also apply. Please see complete Terms of Service for details. 
 
Still have questions? Email us at help@wikibuy.com and let us know how we can help. 
 
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