Returns, exchanges and exclusions

Wikibuy Credits for returned or exchanged purchases

Returning and/or exchanging products will likely void any Wikibuy Credits which may have been received for the purchase. 

The following purchases are typically not eligible for receiving Wikibuy Credits:
  • Canceled orders
  • Subscription renewals
  • Gift cards
  • Promotional deals
  • Currency
  • Commodities and rare metals including but not limited to gold, silver, and platinum
  • Guns & Ammunition
  • Real Estate categories
  • Travel insurance
  • Phone orders
  • Shipping and tax charges


Wikibuy Credits are not eligible for business orders, and orders of Apple products (this includes contracts with Apple devices). Additionally, Wikibuy Credits are not eligible for orders on Walmart Grocery, DIRECTV NOW, AT&T Voice, and AT&T Business. 

Wikibuy Credits may be less than the advertised amount on prepaid phones, upgrades, and SIM card purchases. 

Some merchants also do not offer Wikibuy Credits on specific categories of products or if a gift card, coupon, or credit balance is used to pay for your purchase. For travel sites (flights, hotels, rental cars) Wikibuy Credits will be paid out 60-90 days after travel has been completed. For additional guidance, please see individual Wikibuy Featured Stores or contact us at Additional troubleshooting can be found here

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