Shopping trips

After activating Capital One Shopping Credits, your visit to a partnered store will appear in the Overview section of your ‘My Shopping Credits Page’. If you don’t see a trip right away, try refreshing the page after a few moments. 

All of your Capital One Shopping shopping trips are recorded for your convenience even though not all may be eligible for receiving credits. See partnered sites and our exclusions article for more detailed information about shopping trip eligibility. Additionally, you can read our Troubleshooting article here or contact us at help@capitaloneshopping.com.

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