- Shopping Rewards generally take a few days to appear as pending in your Rewards & Savings Dashboard after making an eligible purchase. This allows retailers time to verify purchase eligibility and to share that information with us.
- For travel sites (flights, hotels, rental cars) Shopping rewards should be paid out 60-90 days after travel has been completed.
- If your shopping trips with the Ineligible status, view Returns, exchanges and exclusions for more information.
Do you have another shopping extension active on your browser?
Using other shopping extensions or promo codes found on other sites may interfere with earning Capital One Shopping Rewards. Disable any other rewards extensions before activating Capital One Shopping. If another program interferes, we can’t confirm your purchase or adjust Shopping Rewards afterward.
Are you logged into your Capital One Shopping account?
If you have multiple Capital One Shopping accounts, there’s a possibility your Shopping Rewards are pending there. To view the email address associated with your Capital One Shopping account, click on the "Account Settings" page on desktop, or the "More" page on the mobile app.